Reference

Terms Conditions

These terms cover how you open an account with us, how deposits and withdrawals work through DANA, OVO and GoPay, and what we expect when you play our live tables, slots and sportsbook.

Account registrationPayment termsGame rulesWithdrawal policyDispute resolution
marjan99 Terms Conditions
ACCOUNT SECURITY

How We Handle Your Account

We secure your account with password protection and OTP verification for withdrawals. Your deposit and game history stay private; we never share your balance or betting detail with anyone outside our platform unless local law requires disclosure.

Identity Verification

Before your first withdrawal we ask for ID to confirm you own the payment account — upload your document once and future withdrawals clear faster without repeat checks.

Session Security

Log in with your password and mobile OTP; if you leave your session idle we log you out automatically to keep your balance safe from anyone using the same device.

Payment Records

Every deposit and withdrawal is logged with a transaction reference; you can view your full payment history in account settings and download a statement if you need it.

Policy Updates

When we update these terms we post the new version on this page with the revision date at the top — check back any time to see what changed since you signed up.

POLICY CONTACT

Questions About Terms

If any clause in these terms is unclear or you need help with a specific account situation, our support team can explain how the rule applies to your case.

Live Chat Open the chat widget on any page and ask about account terms, payment rules, or withdrawal verification — we will walk through the relevant section with you.
Email Support Send your question to our support address with your account username; we will reply with the policy detail and any steps you need to take next.
FAQ Page Common questions about deposits, withdrawals, game rules and account limits are answered in the FAQ section — check there first for a faster answer.

Terms FAQ

We block registration and deposits from regions where local law prohibits online casino or sports betting; if your location changes and becomes ineligible we will suspend your account and return any remaining balance.

No — we process withdrawals back to the same DANA, OVO or GoPay account you deposited from, so your funds return to the wallet you control and we meet security requirements.

The round completes on the provider's server even if your screen freezes; refresh your session and check your balance or game history to see the final result and whether you won.

Each promotion sets its own expiry — check the promo terms when you opt in; any bonus and its wagering requirement expire at the stated deadline and unused credit is removed automatically.

Yes — contact support and ask for account closure; we will process any pending withdrawal, then close your account permanently and you will not be able to reopen it with the same details.

Reply to the support message that explained the decision and provide any extra detail you think we missed; we will review your case again and give a final answer within a few business days.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.