Reference

How We Handle Your Information

When you open an account with marjan99, we collect only what we need to verify deposits, process withdrawals through DANA, OVO, and GoPay, and keep your lobby access secure.

Account verificationPayment processingSecure accessWithdrawal checksContact support anytime
marjan99 How We Handle Your Information
CONTACT PATHS

Reach Us About Your Privacy

If you want to see what data we hold, correct an error, or request deletion, contact us through any of these channels. We answer privacy requests within two weeks and walk you through the verification process before releasing account information.

Team online

Live chat

Open the chat icon in the bottom corner of any page; tell the agent you have a privacy or data request and they will route it to the compliance team who handle these directly.

Email support

Send your request to the support address shown in your account settings; include your registered mobile number so we can verify your identity before processing the request.

Account settings

Log in, head to account settings, and look for the data-request link under privacy controls; you can download a copy of your data or submit a deletion request directly from there.

HOW WE PROTECT IT

Data Security Practices

Your payment details move through encrypted channels, session tokens expire after thirty minutes of inactivity, and we require OTP verification before processing a withdrawal. We review access logs weekly and notify you by SMS if we see a login from a new device.

What we collect

Mobile number, wallet identifiers for DANA, OVO, and GoPay, device fingerprint, IP address, session timestamps, and a record of every deposit, withdrawal, and bet you place while using the platform.

Cookies and tracking

We use session cookies to keep you logged in, functional cookies to remember your language preference, and analytics cookies to see which games are opened most often; you can disable non-essential cookies in your browser.

Account security

Passwords are hashed, payment data is encrypted in transit and at rest, and withdrawal requests trigger an OTP sent to your registered mobile number; we lock accounts after five failed login attempts.

Retention and deletion

Session logs stay for thirty days, account data stays as long as your account is active, transaction records stay as long as financial rules require, and other personal data is deleted within ninety days of account closure.

Privacy Policy FAQ

We collect your mobile number, payment-account identifiers for DANA, OVO, or GoPay, device type, IP address, and session data when you browse the lobby or place a bet; we use this to verify deposits, process withdrawals, and prevent fraud.

Transaction history stays as long as financial record-keeping rules require, usually several years; other personal data like session logs and device information is deleted within ninety days of account closure unless you ask us to remove it sooner.

Yes; log in, go to account settings, and look for the data-request link under privacy controls, or contact support through live chat or email and we will send you a report within fourteen days after verifying your identity.

We share payment details only with the wallet provider you chose — DANA, OVO, or GoPay — to complete your deposit or withdrawal; we do not sell your information to third parties or share it for marketing purposes.

We use session cookies to keep you logged in, functional cookies to remember your language, and analytics cookies to see which games are popular; you can disable non-essential cookies in your browser settings, but that may affect how the platform works.

Reach us through live chat, email support, or the data-request link in account settings; tell us what you need changed or removed, and we will verify your identity and process the request within two weeks.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.